These terms and conditions (the “Terms”) govern the use of this website (the “Website”) and should be read carefully. Do not use (or continue to use) the Website if you do not agree to the Terms. If you have any queries or comments in relation to the Terms or the use of this Website, you can contact us at:

Vista CCTV
Easthampstead Rd,
RG12 1YQ

Tel: 0118 912 5000

Fax: 0118 912 5001


This Website is not intended to confer any legal rights on you or any other person or to create any legal rights for you or any other person except where expressly stated. Any rights not expressly stated in these Terms are reserved.


This Website and the information on this Website is provided for your information purposes only and may be changed or updated without notice.

Vista (the “Company”) may revise these Terms and any other legal notice on the Website (including the disclaimer and privacy policy). You should check this Website from time to time to review these Terms and other legal notices because they are binding on you. Certain provisions of these Terms may be superseded by expressly designated legal notices or terms located on particular pages at this Website.


While the Company endeavours to ensure that this Website is available 24 hours a day, the Company shall not be liable if for any reason this Website is unavailable at any time or for any period.

Access to this Website may be suspended temporarily and without notice in the case of system failure, maintenance or repair or for reasons beyond the Company’s control. Your access to the Website or your ability to participate in all or certain parts of the Website may be terminated by the Company at any time without notice and without any liability. Any limitations on the Company’s liability will survive such termination.


The Company is not responsible for the contents of any website operated by a third party which may be accessed via this Website, and the Company does not accept any obligation, gives no assurance, and assumes no liability or responsibility (whether express or implied) in relation to any content on any other website. All links on this Website are provided for your convenience only and do not imply that the Company approves or recommends the content of such websites.


The Vista company name, logo, corporate symbols and trademarks are the sole property of Vista and no permission is given in respect of their use. The Website and its contents are protected by the UK and international copyright laws. Unless otherwise indicated, Vista is the owner of the copyright and all other intellectual property rights in the Website and its contents. No part of the Website may be reproduced without prior written permission of the Company.


To the extent permissible by any applicable law, the Company and its officers, directors, employees, shareholders or agents of any of them, exclude all liability and responsibility for loss or damage arising from or in connection with your access to or use of this Website, or reliance on the Website, regardless of whether such loss or damage would arise in the ordinary course of events or otherwise, is reasonably foreseeable or otherwise, or is caused by any error or omission in the Website (whether negligent or not), except that nothing affects any liability of the Company[ and the officers, directors, employees, shareholders or agents of it which may not be excluded or limited by law.

Whilst the Company makes reasonable attempts to exclude viruses or other destructive computer codes from the Website, it does not accept any obligation, gives no assurance and assumes no liability or responsibility (whether express or implied) in relation to viruses or such computer code. You should take all appropriate safeguards before using the Website or downloading from the Website.


The Terms and your use of this Website shall be governed by English law. By using the Website and accepting the Terms you submit to the exclusive jurisdiction of the courts of England and Wales, save that the Company may take action in any appropriate jurisdiction to protect its intellectual property rights.


If any provision of the Terms is deemed unlawful, void or for any other reason unenforceable then that provision shall be deemed severed from the Terms and shall not affect the validity and enforceability of any remaining provisions.

The Company’s failure to exercise or enforce any rights or any provision of the Terms will not constitute a waiver of such right or provision unless acknowledged and agreed to by the Company in writing.

The section titles in the Terms are for convenience only, and have no legal or contractual effect. The parties do not intend the Terms (or any part of them) to be enforceable pursuant to the Contracts (Rights of Third Parties) Act 1999.


For all returns, please contact Customer Services for authorisation. Items that are eligible for our no-quibble returns offer must be notified to us within 21 calendar days from the date of our invoice and the product received back within 30 calendar days from the date of invoice. This expressly excludes items purchased solely for you, notified as non-returnable items on your documents. All items should be returned in a new and unused condition, in their original packaging complete with manuals and accessories. All security seals or safety controls must be unbroken/intact.


Quotes generated on this site ( may have been compiled from a shopping list, and may have been ordered without verification by our technical staff. For that reason, we are unable to warrant these quotes against such things as:

  • System being fit for purpose
  • Performance
  • Compatibility with existing or other equipment
  • Interoperability with other software
  • Viability of networks connected to the equipment
  • Sizing of storage



To set out the Company Policy on Modern Day Slavery and Human Trafficking in the workplace and ensure the communication of this policy to all employees within the company.


  1. The company acknowledges the provisions of the Modern Slavery Act 2015 and will ensure transparency within its organisation and with suppliers of goods and services to the organisation.

Modern slavery and human trafficking in all their various forms and guises are a crime in the UK and much of the world.  They are a violation of fundamental human rights.

The company will not tolerate or condone slavery or human trafficking in any part of our organisation.  We have a zero-tolerance approach to modern slavery and human trafficking and are totally committed to acting ethically and with integrity in all activities and business relationships and we expect our supply chain, contractors, employees and all other business partners to commit to the same.

1.1 Imported goods from sources outside the UK and EU are potentially more at risk of slavery and human trafficking issues therefore the level of management control required for these sources should be continually monitored.

1.2 The company will not knowingly support or deal with any business involved in slavery or human trafficking.

2. The Directors and senior management team at the Company have overall responsibility for ensuring this policy complies with our legal and ethical obligations, and that all persons working for us or on our behalf comply with it.

The prevention, detection and reporting of modern slavery in any part of our business or supply chain is the responsibility of all persons working for us or on our behalf in any capacity.

Management at all levels are responsible for ensuring those reporting to them understand and comply with this policy.

3. The Company is satisfied from its own due diligence there is no evidence of any act of modern day slavery or human trafficking within its own organisation.

As part of the Company’s due diligence processes into modern slavery and human trafficking the supplier approval procedure incorporates a review of the controls undertaken by them.  The Company also conducts premises visits as deemed necessary to overseas suppliers to ensure due diligence is observed.

Our Policy Statement is available to all employees and all employees are expected to read and understand it. This policy must be clearly and prominently displayed on the Notice Board at all business locations.

  1. All persons working for us in any capacity must:
    • Read, understand and comply with this policy, and avoid any activity that might lead to, or suggest, a breach of this policy.
    • Notify their immediate Manager as soon as possible if they believe or suspect that a conflict with this policy has occurred, or may occur in the future. We have systems in place for individuals to report concerns, anonymously if preferred, and to protect whistle-blowers.
  1. The Company will review both its supply chain and internal operations on an annual basis to check compliance with the above policy, and to ensure that our policy is being implemented effectively.

The Directors and senior management team will review the Company’s statement in response to any major business, organisational or legislative changes or as a result of any breach or concern regarding modern slavery.

Approved by Steve Westbrook

Effective               22/11/19



This strategy applies to Newbury Investments (UK) Ltd and its subsidiaries in accordance with paragraphs 19 and 25 of Schedule 19 to the Finance Act 2016.

This strategy applies from the date of publication until it is superseded.


Newbury Investments (UK) Ltd and its subsidiaries (together “the group”) are committed to full compliance with all statutory obligations and full disclosure to tax authorities. In addition, the group is committed to maintaining an open and transparent relationship with the tax authorities and the high standards of governance expected of our businesses.

Responsibility of those charged with governance

Ultimate responsibility for the group’s tax strategy and compliance rests with the Board of Directors. Day to day management of the group’s tax affairs is delegated to the Finance Director and the Finance Department. Together with the group’s Internal Audit Department, the integrity of the group’s financial reporting system, internal controls and risk management framework, expressly those elements relating to taxation, is monitored closely. Any deficiencies are reported directly to the Directors.

Risk management

The group seeks to minimise the level of tax risk as far as is reasonably practicable by ensuring that reasonable care is applied in relation to all processes which could materially affect its compliance with tax obligations.

The group has a low appetite to tax risk and believes that the primary driver for making business decisions should not be based on tax. As such, the group’s key performance metrics are not designed to encourage artificial tax avoidance behaviour. In addition, the group does not engage in tax avoidance schemes.

Management has put in place a strong controls environment and appropriate monitoring processes to ensure that compliance to tax obligations are met at all times. The controls environment is also reviewed regularly.

To ensure that the group remains alert of tax developments and maintains its continued compliance, the group ensures that appropriate training is carried out for staff who manage or process matters which have tax implications and advice is sought from external advisers where appropriate.

Where the group is in doubt as to the tax implications of particulars activities, clarification is sought from HMRC prior to engaging in such activities. The group would only proceed on such matters if it was satisfied that such actions would not result in non-compliance with its tax obligations.

 Attitude towards tax planning and level of risk

The group manages risks to ensure compliance with legal requirements and tax obligations in a manner which ensures payment and reporting of all taxes due.

The group seeks to achieve this through:

  1. Submission of all tax returns on a timely basis
  2. Paying the appropriate amount of tax at the right time
  3. Maintain tax accounting arrangements which are robust and accurate and comply with Senior Accounting Officer (SAO) provisions in the UK
  4. Ensure that the group’s tax affairs are as transparent as reasonably possible
  5. Ensuring that adequate resource is available to manage tax compliance issues on a timely basis
  6. Ensuring all tax filings are supported with appropriate documentary evidence
  7. An open and transparent relationship with HMRC

The group does not engage in tax planning or tax avoidance schemes that are artificially designed to reduce tax payments.

Furthermore, none of the group’s performance metrics are based on the level of tax it pays.

Overall, the group has a low tolerance for tax risk.

Relationship with HMRC


The group seeks to have a transparent and open relationship with HMRC through regular updates and communication with its Client Relationship Manager (CRM).

The group ensures its CRM is kept aware of significant transactions and changes in the business and seeks to discuss any tax issues arising at an early stage.

Where the group is uncertain of the tax treatment of certain activities, it would seek the advice of its CRM prior to engaging in such activity.

Any tax issues identified are communicated to HMRC as soon as reasonable practicable after they are identified.

Overall, the group is proud of its low risk rating as determined by HMRC’s Business Risk Review process.